Customer Testimonials

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Facebook Oct 15, 2021

Great service everytime!!

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Google Oct 14, 2021

Mercedes-Benz of Temecula always takes such great care of me and my car! Prompt service and a clean car! Emily was awesome!

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Google Oct 14, 2021

Upon arrival, we were greeted by one of the sales representatives immediately. Andre’s hospitality and professionalism exceeded practical standards. Mercedes Benz of Temecula truly upholds their motto of building one relationship at a time. It is incomparable to any other dealership I’ve been to. Personally, I would highly recommend.

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Google Oct 14, 2021

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Google Oct 14, 2021

Good communication re service provided. A little bit long wait time though - but understandable given nationwide labor shortage anyway.

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Google Oct 14, 2021

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Facebook Oct 13, 2021

Great service every time. I’ve been using Audi of MV For the past 13 years and they have delivered a 5 ⭐️ service every time.

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Facebook Oct 13, 2021

Excellent service and pricing

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Facebook Oct 12, 2021

Great customer service!! They provided timely ETA for car service!

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Facebook Oct 10, 2021

Thought Jeffrey was very thorough and excellent in his knowledge about the mechanics of Audi.

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Google Oct 10, 2021

Service was done properly and on time. Just the updating of map took 6 hours. Not the dealers fault, but volvo has to do better.

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Google Oct 9, 2021

Everything was great from checking to pickup the next day. Provided me with a loaner. Elizabeth was excellent as always. Will always use Temecula Mercedes in the future.

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Google Oct 9, 2021

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Google Oct 9, 2021

This dealership went over and beyond my expectations!! I don’t even know where to start from the wonderful customer service I received. I had a horrible experience at Toyota and The Ford dealership. I was trying to purchase a business lease and after six hours of waiting around to be told no. Something told me to call Mercedes Benz of Temecula because I figured if I’m going to get denied at least let it be from the top. I called I talked with Colin he was so patient with me so helpful I told him about my experience ...

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Google Oct 9, 2021

Although it took 2 hours longer than promised it was handled professionally

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Facebook Oct 8, 2021

I love Audi Mission Viejo! Everyone there is super chill and offer great service especially Monique! She is amazing! If you drive a BMW you should really replace it with an Audi from Audi MV instead:) Thanks Monique for being awesome!

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Google Oct 8, 2021

I cannot thank Volvo Mission Viejo enough! I got a call from Uttam and while I did not plan to get a new car that day, he made it happen for me - all over the phone! The next day we went to the office to sign papers and everyone in the office was so kind and patient and helpful! We cannot wait to pick up our new car thanks to Volvo Mission Viejo!

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Google Oct 8, 2021

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Facebook Oct 8, 2021

This was my first visit to Audi MV. I am new to this area and have been an Audi owner for several years. I was extremely pleased with the level of customer service and professionalism at Audi MV. I would recommend this store to anyone who is in need of Audi service

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Google Oct 8, 2021

Really great service from everyone involved especially Sam.

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Google Oct 8, 2021

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Facebook Oct 8, 2021

Excellent customer service.

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Google Oct 8, 2021

Temecula does a fabulous job every time I go in. Sam LaFoca in the service department is fantastic.

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Google Oct 8, 2021

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Google Oct 7, 2021

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Facebook Oct 7, 2021

Have a good selection of pre owned vehicles, and excellent Service.

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Google Oct 7, 2021

Friendly staff and very informative.

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Cars Oct 6, 2021

I had great service and great experience Sam was very helpful and great in customer service even in his day off Rental car was good and reasonable

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Google Oct 6, 2021

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Google Oct 6, 2021

Great experience. My car was fixed in a timely manner and everything was as expected. Great service and easy to deal with.

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Google Oct 6, 2021

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Facebook Oct 5, 2021

Always great service, by the Audi MV Team !

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Google Oct 5, 2021

We had issues with the instrument cluster. Brought in for service.

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DealerRater Oct 5, 2021

I saw a used GLA on the website, went in to check it out, maybe test drive it, it was gone when i got there but…. Thanks to Nolan, Jackie and their team I drove away in a beautiful new GLA! In and out in just a couple hours. Everyone was friendly, professional and kind! If your in need of a new Mercedes, this is the place to go!!!

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Cars Oct 5, 2021

I saw a used GLA on the website, went in to check it out, maybe test drive it, it was gone when i got there but…. Thanks to Nolan, Jackie and their team I drove away in a beautiful new GLA! In and out in just a couple hours. Everyone was friendly, professional and kind! If your in need of a new Mercedes, this is the place to go!!!

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Google Oct 5, 2021

I saw a used GLA on the website, went in to check it out, maybe test drive it, it was gone when i got there but…. Thanks to Nolan, Jackie and their team I drove away in a beautiful new GLA! In and out in just a couple hours. Everyone was friendly, professional and kind! If your in need of a new Mercedes, this is the place to go!!!

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Google Oct 3, 2021

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Google Oct 3, 2021

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Google Oct 3, 2021

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Google Oct 2, 2021

Always receive exceptional service here . Always well informed of service and costs. Sam L -service advisor is exceptional representative and goes beyond to give you that customer experience i expect. Thanks again

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Google Oct 2, 2021

I worked with Art Smith and he was a pleasure to work with. Had an appointment next week for 60K maintenance scheduled. Took my vehicle in today for tire rim repair with an outside vendor and Art was able to get the 60K maintenance done at the same time, which saved me time. Highly recommend this facility.

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Facebook Oct 2, 2021

Great service manger to work with, professional staff and on time schedule.

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Google Oct 1, 2021

Very good experience. Work was done as promised including taking extra time to explore additional concerns about things that I brought up.

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Facebook Oct 1, 2021

Very professional and great service. Their car loaner program while servicing your car is great. I am on my 4th vehicle from Mission Viejo Audi.

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Google Oct 1, 2021

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Facebook Oct 1, 2021

Everyone is so friendly. Service was great!!

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Facebook Sep 30, 2021

Super accommodating, no pressure, and awesome car selection

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Google Sep 30, 2021

Very good experience with this dealership. They went over and beyond to help us find the right car and then to give us the best available interest rate. It took a LOT of patience to find my wife and I the right car. Omar repeatedly worked with a smile for us - even on his day off. If I called and said I would be there, he would meet there. It wasn't until much later that I would find out that he was actually off and was probably at home spending time with his family when I made those ...

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Google Sep 30, 2021

Came on for Service A and Bruce was so accommodating to get the recalls taken care of. Friendly staffs and offered refreshments.

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Google Sep 30, 2021

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Google Sep 30, 2021

GM Chris Lanza and his team went out of their way. Drove over an hour one way 4 times at least to help exchange a tire with a leak for a brand new tire! While also making sure I was not left without a Car…. Thank you so much Chris, Gary, Shane and I believe Chad was the last gentleman that assisted in returning my vehicle! Chris went out of his way to make sure my vehicle is safe knowing I just has multiple brain surgeries!! Thank you everyone for the superb team work and excellent service!!!

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Facebook Sep 30, 2021

Nice people to deal with. Monique

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Google Sep 29, 2021

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Google Sep 29, 2021

Jose Hernandez was very helpful and professional in handling our recent service.

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Cars Sep 29, 2021

Outstanding experience with Sam Lafoca. Always their to help and explain the service. He show he care great customer service! Great service department. My experience was awesome. Great team work.

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Facebook Sep 29, 2021

AMV serviced my Q7 again today as I have had them do since I bought it from them 8 years ago! Every time I have had them service my vehicle I have been totally pleased with their professionalism and prompt, thorough service. This last visit was the best yet. They just keep getting better! I am impressed!

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Google Sep 29, 2021

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Google Sep 29, 2021

Very efficient. Pleasant experience all around. However - very expensive!

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Google Sep 29, 2021

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Google Sep 28, 2021

Ask for Keith or Jackie. They were so helpful to me.

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Google Sep 26, 2021

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Google Sep 26, 2021

Much better pricing than the competition

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Google Sep 25, 2021

Great experience! Husband & I were welcomed by Devon. He helped us the whole time and made sure to get us in a car we liked, it took a while but we finally had a deal at the end. Thank you for being so patient and thank you Jackie for helping us at the end. Great team those two! Very helpful and friendly. Most people have bad experiences at any dealerships from salesman not being friendly but luckily for us that was not the case. Thank you again!

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Google Sep 25, 2021

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Google Sep 25, 2021

Have consistently had great experiences with my service advisor Sam. Staff is always courteous and goes out of their way for customer satisfaction.

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Google Sep 24, 2021

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Google Sep 24, 2021

As always MB Temecula again provided timely and well managed service maintenance for our AMG GLC 43-4MATIC. Excellent follow-on customer support! Thank you Jose Hernandez.

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Facebook Sep 23, 2021

Great experience with this dealership, everyone especially our sales person ( Yosi ) were very accommodating and nice Highly recommended

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Google Sep 23, 2021

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Google Sep 23, 2021

I’ve been buying Mercedes for 40 years at Beverly Hills and Encino. Temecula is now my favorite ! Andre is the best! He made the process so easy and found me the impossible car to find. They will get all my business and all my friends business. Thank you!!!

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Google Sep 23, 2021

Wait timea seem longer than usual. Called and couldn't even get a hold of anyone. The team outside is underpaid and over worked in the hit sun.

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Google Sep 23, 2021

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Google Sep 23, 2021

I had another great service experience with Sam Lafoca. Jose checked my vehicle in quickly, since I arrived before Sam was scheduled to be at work. Sam gave me an update on my GLE when he arrived and I was able to leave with my vehicle in a couple of hours with its Service B performed.

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Google Sep 22, 2021

Top of the line service ⭐️

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Google Sep 22, 2021

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Google Sep 22, 2021

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Facebook Sep 22, 2021

I have been coming to this location since I moved in 2017. I have been working with Monique as my service advisor the entire time. She’s kind, helpful and always gives me straight answers. She’s gonna above and being to help with diagnosing a faulty sensor and several of the techs have been awesome at figuring out how to resolve the issue with my water pump. They even found an oil leak that was inside of another area that would not have been found until major damage was done. Much appreciated!

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Facebook Sep 21, 2021

May experience with Audi MV couldn’t have been better or more streamlined. They are all about customer service Denny was excellent! Thank you!

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Google Sep 19, 2021

Bought the car I wanted from them and I was 4.5 hours away. 6 of them for sale in California. They went above and beyond to make the purchase happen! Thank you again Alex and staff.

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Google Sep 19, 2021

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Google Sep 19, 2021

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Google Sep 19, 2021

I always feel taken care of by the Service Team in Mission Viejo! Good work, nice carwash at the end, and they have the coolest Nespresso machine in the lobby!

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Facebook Sep 19, 2021

After our Audi Q7 was totaled in a rear-end accident by a distracted driver, Ron Wylie and the team at Audi Mission Viejo got us into the perfect replacement Q7, one every bit as well-maintained and detailed as the one we had. The process was fast and we were in and out in just over an hour.

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Facebook Sep 19, 2021

The team was able to work with me and my schedule to get a deal done.

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Google Sep 18, 2021

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Google Sep 18, 2021

Excellent customer service. Fast and efficient when servicing my vehicle. Everyone was courteous and friendly. Completely satisfied.

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Google Sep 18, 2021

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Google Sep 18, 2021

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Google Sep 16, 2021

Excellent attention , follow up, and knowledge regarding servicing my volvo at VC, Mission Viejo. I am a very satisfied customer.

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Google Sep 16, 2021

My van was not washed!

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Google Sep 16, 2021

San and everyone at the dealership are great to work with !

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Google Sep 16, 2021

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Google Sep 16, 2021

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Facebook Sep 16, 2021

Service is always top notch, love Audi Mission VIejo!

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Google Sep 16, 2021

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Google Sep 16, 2021

My car was serviced with top notch professionalism and the problems were explained and a written report was given to me. In spite of every thing the turn-around time was nearly unnoticeable.

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Facebook Sep 15, 2021

They are very professional, caring, and hard working. They are very friendly.

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Facebook Sep 15, 2021

They were really nice and helpful for the transition from my old leaded vehicle to a new one. Ovi was helping me and he was so awesome!!

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Google Sep 15, 2021

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Google Sep 15, 2021


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